Sukendar, Endar. “Analisis Penyebab Ketidakpuasan Konsumen Apotek Sanjaya”. Prosiding FRIMA (Festival Riset Ilmiah Manajemen dan Akuntansi), no. 2 (April 13, 2019): 1071 - 1076. Accessed November 21, 2024. https://prosidingfrima.digitechuniversity.ac.id/index.php/prosidingfrima/article/view/145.