1.
Sidik M. Analisis Penerapan Customer Relationship Management (Crm) Dalam Membangun Loyalitas Pelanggan: Studi Kasus Toko Shafatul Marwa. FRIMA [Internet]. 13Aug.2025 [cited 16Feb.2026];8(1):2104-13. Available from: https://prosidingfrima.digitechuniversity.ac.id/index.php/prosidingfrima/article/view/1229